We cover your questions below. If you have any other questions please feel free to contact us.

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@worldofebikes.com

Disclaimer :

All Emojo Products only ship to the lower 48. No shipping to Alaska or Hawaii.
Most of our suppliers only ship within the lower 48. Please contact us if you need assistance in shipping to another location. 

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to returns@worldofebikes.com and we will process an insurance claim on your behalf.

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

All Pre-Order Cancellations are subject to a $100.00 Cancellation Fee.

Our Returns & Exchange Policy is very simple, we adopt all of the same policies as our suppliers. Which ever brand you end up purchasing, their policies is the same as ours. 

Of course, when it comes to buying any high end product, knowing what the warranty options are is very important. Here at World of E-Bikes we've done the work for you in laying out each brands warranty. Please check out the warranties page for more in depth information.

All Emojo Products only ship to the lower 48. No shipping to Alaska or Hawaii.
Most of our suppliers only ship within the lower 48. Please contact us if you need assistance in shipping to another location. 


Our 100% Price Guarantee has some limitations:

You must purchase the item from our website before requesting your Price Match Guarantee. Promotions such as rebates and buy one, get one free offers are not eligible. The item must be in stock on the competitors website. The competitor must be an online store, they may not have a retail location. The website can not be a discounter or auction website (ie; eBay, overstock, etc..)The competitor must be an Authorized Retailer of the product in question. The Price Match Guarantee includes the item price, the shipping charges, and sales tax



Interest Free Installments allow you to pay later with 4 interest-free installments.

This option lets you buy now and spread the cost with monthly payments.

 - Be 18 years or older (19 years or older in Alabama or if you’re a ward of the state in Nebraska).

- Provide a valid U.S. or APO/FPO/DPO home address. Buy with Affirm is not currently available to Iowa or West Virginia residents.

- Provide a valid U.S. mobile or VoIP number and agree to receive SMS texts.

- Provide your full name, email address, date of birth, and the last 4 digits of your social security number to help us verify your identity

Contact us

If you have any questions about our products, or if would like to check the availability of an item, please use the “Contact Us” page to get in touch.

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